Switchboard connects to the Twilio number you already own and sends inbound and outbound calls to the right agent, automatically. Your team answers on their own phones. Nobody has to share a personal number.
Flat $9.99/month. No per-minute fees, no per-agent seats.
Mapped callers reach their assigned agent. Anyone else goes to your default agent.
A 5-minute guide to setting up Switchboard and a demo of its features.
5-minute setup guide and feature demo.
No new hardware, no new phone numbers to hand out, no separate app agents have to remember to open.
Customers reach your team, and your team calls out — all through the same routed line.
Agents take calls from their own phones without ever exposing their real number to a customer.
Set a default agent. Switchboard sends every unassigned caller there — change it anytime.
No headsets, no desk phones, no extra app. Calls just ring through to a normal mobile phone.
Switchboard connects to your existing Twilio account. You keep ownership of the number.
Point your Twilio webhook at Switchboard and start routing calls the same day.
No per-minute charges, no per-agent seats, no tiers to pick between. Every Switchboard account gets the full feature set.